My husband and I were so happy to see that she had been promoted to front desk manager!!! She greeted us as usual with that beautiful smile of hers and made certain we had the room we requested and upon telling her we wanted to eat at The Grill, she even made our reservations herself and that just meant the world to us!! I always had hoped that her bosses knew just how amazing she is with customer service and upon seeing how professional she looks in her new suit, I see that they do recognize and acknowledge her. We arrived on a busy day and started looking for our favorite front desk person that is Rhonda! I didn't see her at first but I did ask for her, They called her on the phone/radio and said she was on her way up there.